Administration and processing of personal data
For the purposes of communicating with our customers, business partners and visitors to our website we only collect personal data that is essential to enable us to comply with our contractual obligations, for the purpose of ensuring the best possible communication and improving our services, or for communicating with people interested in our products and services.
For these purposes we generally obtain your personal contact data such as your first name, surname, residential address (or just the postcode), e-mail address, telephone number, etc. We only obtain these types of personal data in cases where we are legally entitled to do so; other personal data, such as your interests and preferences, or information about your visits to our website, is then only collected with your explicit consent. And you make revoke that consent at any time.
We collect the personal data we have obtained in order to enable us to duly comply with our contractual obligations, to better understand your preferences and to provide you with better services and products. We use information from your visits to our website in order to improve and develop our website. For this purpose, from time to time we will inform you of changes to our website, products or services.
If you grant us your consent to do so, we will also send you information about our promotional events relating to new products, special offers, for market surveys, and so on.
Within the framework permitted by the legislation we analyse data on visits to our website to provide us with information on shopping trends, customer preferences, traffic to our website, etc. This information also helps us to improve the security of our website and the security of your personal data. We only provide third parties with information about your personal data or your activity on our website if obliged or permitted to do so by the law.
If you register on our website, you become a subscriber to our loyalty programme and may become entitled to the bonuses and discounts available as part of the loyalty programme. You yourself can also subscribe to receive e-mails with information about our new products and services. You may also separately subscribe to our Newsletter.
Security of personal data
The protection of privacy and the protection of your personal data are extremely important for Mature services s.r.o. We comply with all the applicable European Union regulations, Czech laws and other regulations governing the protection of personal data and we treat all your information as confidential. We have applied effective systems to protect personal data and strive to prevent any unauthorised access, loss or damage to personal data that we process or collect, including via our website.
A cookie is a small text file, which, when you visit our website, asks to be downloaded to your personal computer, smartphone, tablet, or other device that you use to access the website. You can delete this file at any time or disable cookies completely in your browser. Cookie files are used to record internet traffic and contain details identifying the pages that are used, the products you have browsed and the time you have spent browsing, and also remember your preferences. This helps us to analyse data on traffic to our website, to enable us to improve the user environment of the set. In general terms, cookie files help us to provide you with a better website, which also enables us to track which pages you consider useful.
A cookie file does not contain any of your personal data. You can find out more information about cookies by visiting www.wikipedia.org, for example.
Links to other websites
Your control over personal data
You may restrict the processing of your personal data particularly in the following ways:
a) whenever you are asked to fill in any form on the website, there is a box you can click if you do not want the information you provide to be used for direct marketing purposes,
b) if you do not want to receive marketing information, you can click the link to unsubscribe from all e-mails sent to you at any time, so you will not receive any more of these e-mail messages, or you may inform us by post by writing to: firstname.lastname@example.org or to the postal address: Mature services s.r.o., Pražská 1816, 509 01 Nová Paka.
c) we will not sell, distribute or provide your personal data to third parties without your explicit consent, or if we are not permitted to do so under the law. In accordance with the 1998 Data Protection Act, you may ask us to provide details of the personal information we store,
d) under the conditions specified by the legislation, we will also provide you with additional information relating to your personal data upon request, or, under the conditions specified by the legislation, will transfer your personal data to another entity you specify upon request.
If you suspect that any of your personal data that we store or process is incorrect, write to us at one of the above addresses, to which you may also send any queries regarding the protection of your personal data.