Protection of personal data

Administration and processing of personal data

The following Privacy Policy (together with our contractual terms) defines the conditions under which Mature services s.r.o. uses and protects all personal data and other related information that you provide when using the company’s website. Mature services s.r.o. is obliged to protect your privacy, including your personal data, and undertakes to comply with this obligation in full. Any and all requests for your personal data made when you use this website or on any other occasions are always made in accordance with the applicable legislation, including our internal regulations, which supplement that legislation. We constantly monitor the current state of the legislation governing the protection of personal data and continuously update the protection of personal data in our company accordingly. We then update our website to take account of any such changes and additions to the rules governing the protection of personal data, and these are also reflected in the changes and updates to our Privacy Policy. We therefore ask that you check this Privacy Policy on a regular basis. However, all changes to our Privacy Policy are intended to improve the protection of your personal data and to make it easier and more convenient for you to contact us.

For the purposes of communicating with our customers, business partners and visitors to our website we only collect personal data that is essential to enable us to comply with our contractual obligations, for the purpose of ensuring the best possible communication and improving our services, or for communicating with people interested in our products and services.

For these purposes we generally obtain your personal contact data such as your first name, surname, residential address (or just the postcode), e-mail address, telephone number, etc. We only obtain these types of personal data in cases where we are legally entitled to do so; other personal data, such as your interests and preferences, or information about your visits to our website, is then only collected with your explicit consent. And you make revoke that consent at any time.

We collect the personal data we have obtained in order to enable us to duly comply with our contractual obligations, to better understand your preferences and to provide you with better services and products. We use information from your visits to our website in order to improve and develop our website. For this purpose, from time to time we will inform you of changes to our website, products or services.

If you grant us your consent to do so, we will also send you information about our promotional events relating to new products, special offers, for market surveys, and so on.

Within the framework permitted by the legislation we analyse data on visits to our website to provide us with information on shopping trends, customer preferences, traffic to our website, etc. This information also helps us to improve the security of our website and the security of your personal data. We only provide third parties with information about your personal data or your activity on our website if obliged or permitted to do so by the law.

If you register on our website, you become a subscriber to our loyalty programme and may become entitled to the bonuses and discounts available as part of the loyalty programme. You yourself can also subscribe to receive e-mails with information about our new products and services. You may also separately subscribe to our Newsletter.

Security of personal data

The protection of privacy and the protection of your personal data are extremely important for Mature services s.r.o. We comply with all the applicable European Union regulations, Czech laws and other regulations governing the protection of personal data and we treat all your information as confidential. We have applied effective systems to protect personal data and strive to prevent any unauthorised access, loss or damage to personal data that we process or collect, including via our website.


A cookie is a small text file, which, when you visit our website, asks to be downloaded to your personal computer, smartphone, tablet, or other device that you use to access the website. You can delete this file at any time or disable cookies completely in your browser. Cookie files are used to record internet traffic and contain details identifying the pages that are used, the products you have browsed and the time you have spent browsing, and also remember your preferences. This helps us to analyse data on traffic to our website, to enable us to improve the user environment of the set. In general terms, cookie files help us to provide you with a better website, which also enables us to track which pages you consider useful.

A cookie file does not contain any of your personal data. You can find out more information about cookies by visiting, for example.

Links to other websites

Our website may contain links to other third-party websites, such as those of manufacturers of various devices, etc. However, we have no control over third-party websites and they are not subject to this Privacy Policy. Their own privacy policies will apply to your personal data, and these may differ from our Policy. Given the fact that we host links to the websites of our reputable business partners, we are sure that they provide sufficient protection for personal data. Nevertheless, if you have any queries, it is advisable to read the information on their websites.

Your control over personal data

You may restrict the processing of your personal data particularly in the following ways:

  1. whenever you are asked to fill in any form on the website, there is a box you can click if you do not want the information you provide to be used for direct marketing purposes,
  2. if you do not want to receive marketing information, you can click the link to unsubscribe from all e-mails sent to you at any time, so you will not receive any more of these e-mail messages, or you may inform us by post by writing to: or to the postal address: Mature services s.r.o., Jungmanova 319, 506 01 Jičín.
  3. we will not sell, distribute or provide your personal data to third parties without your explicit consent, or if we are not permitted to do so under the law. In accordance with the 1998 Data Protection Act, you may ask us to provide details of the personal information we store,
  4. under the conditions specified by the legislation, we will also provide you with additional information relating to your personal data upon request, or, under the conditions specified by the legislation, will transfer your personal data to another entity you specify upon request.

If you suspect that any of your personal data that we store or process is incorrect, write to us at one of the above addresses, to which you may also send any queries regarding the protection of your personal data.